Guest Relations Team

Our TITAN Guest Relations team plays a vital role in delivering outstanding service across a range of high-profile events, including conferences, conventions, concerts, sporting events, and theater performances. TITAN’s experienced staff excel in roles such as registration support, greeting, customer service, ticket-taking, ushering, and brand ambassadorship—ensuring guests feel welcomed and well-supported from arrival to departure.

For a major convention expecting 40,000 attendees in Atlanta, TITAN was awarded 80% of the staffing contract for registration, greeters, and directional support, with the remaining 20% given to a separate company. Just days before the convention, the client urgently requested additional staff from TITAN, as the other provider was unable to fulfill their commitment. Rising to the occasion, TITAN seamlessly scaled its operations to cover the full staffing needs, ensuring a smooth and efficient registration process for all attendees. Over three days, our team delivered exceptional service and processed 40,000 registrations, solidifying TITAN’s reputation as a trusted and adaptable event partner.